Go to Control Panel -> System and Security -> System and click on Advanced System Settings on the menu to the left. If the error being reported is Access Denied, then it's a permissions problem and running Origin as an Administrator (right click Run as Administrator) should resolve the issue.Ģ. Older versions of windows and windows programs did not, and DirectX9 is old dating back to 2005. More than likely, you're on a newer version of Windows (like Windows 10) that handles spaces in paths/directory gracefully. If the error being reported is Error 193 (%1 is not a valid Win32 application), then it's a path problem and it's solvable.
More details can be found in C:\Windows\Logs\DXError.log as well. Please check DirectX install log file typically in C:\Windows\Logs\DirectX.log.", then it's a DirectX installation issue. If you see "Error installing DirectX runtime. By default, it's under C:\Program Files (x86) somewhere. If you're not sure where that is, check your Application Settings under the Origin menu (at the top of your Origin client) and click on the Install & Saves tab to see what you have configured. This folder is wherever you have configured the Origin client to install games. Check the Install.log file in the \Anthem\_Installer folder.
Ideally, Origin should be checking for these conditions and reporting them to end users for a simple remedy, but it might be helpful for a mod to sticky this and other posts like it.ġ. Hopefully, this helps others get beyond hours of frustration as well. After a few hours of trouble shooting, I was finally able to identify and resolve the issue preventing the installation of Anthem, and from what I understand, many other games on the Origin platform.
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